FAQ Hosting

We offer Cloud-hosting and Self-hosting options with freedom to switch between both as and when required.

Self-hosting is where the software is installed 'on-premise' and system management is handled by the customer. Cloud-hosting is where the software is installed in 'the Cloud' and system management is handled by Risk Wizard. You can find a comparison of self-hosting and cloud-hosting here.(javascript:void(0))

Cloud hosting costs are lower, IT management time and effort is saved, IT infrastructure is freed up, software is always kept up to date, system access tends to be quicker. You can find a comparison of self-hosting and cloud-hosting here.(undefined)

The data always belongs to the customer.

We partner with Amazon Web Services (AWS) and store data on servers based within a customer's region. For example, we store USA customer data within USA based servers, Australian customer data within Australian based servers.

Yes. We offer a seamless transition path between Self and Cloud hosting and vice-versa.

Customers can delete records if they have sufficient access permissions. Cloud databases are only deleted upon termination of a customer agreement.