Yes. We have a dedicated and experienced team of Helpdesk personnel who are available to help you.
Yes. We maintain a comprehensive online Help facility that is stored on the Internet and is easily accessible from the software.
The simplest way is to email us at support@riskwizard.com (mailto:support@riskwizard.com?subject=Log Support Request)with a brief explanation about the issue experienced.
We endeavour to respond as quickly as possible during business hours, normally within 1 hour of email receipt.
We provide verbal and documented support responses, depending on the nature of the support request.
Local support during business hours is provided by Risk Wizard and its authorised distributors in whichever region they operate. 'Out of hours' support can be arranged for customers upon request.
