Incident software benefits
Rich features, customisable forms and instant notifications about incidents are just some of the many benefits on offer.
Flexible & scalable
Flexible framework is easily created and amended over time to reflect changes in organisation structure or environment. Suited to any sized group in any industry who need to log incidents 24/7/365.
Customised templates
Ability to build unique Incident Form templates so that all required information can be captured quickly and easily. Pictures, maps and diagrams can be used to visually enhance understanding.
Feature rich & affordable
An exhaustive list of rich features comes as standard. Very competitive annual fees include all costs (licence fees, updates/upgrades/helpdesk) with no surprises.
‘Real-time’ communication
Once an incident is recorded the system automatically emails the people responsible ‘in real time’ so they can act immediately. This provides rapid insight into all reportable events across the organisation.
ISO 27035 compliant
Based on principles of ISO 27035: Information security incident management means organisations that follow this international standard can trust the underlying software design and methodology.
Incident trending
Tells an organisation at any time its incident history and highlights incident trends so resources can be concentrated where they are needed most. Visual dashboards and reports convey results quickly and easily.