Incident software outcomes
Enterprise logging, real-time reporting and better incident trending are just some of the many great outcomes resulting.
Enterprise-wide incident logging
Every member of staff can log an incident 24/7/365. Data entry is simple, quick and intuitive. It saves time and generates instant workflow notifications so the incident can be reported and managed within seconds.
Trending and analysis
Identifying trends (positive and negative) highlights business areas performing well and those under-performing. Better decision making with real-time dashboards, customised reports and dynamic workflow notifications.
Real-time reporting
Real-time dashboards with drill-down, configurable reports, conditional formatted workflow and a comprehensive filter engine. Options are quick, easy, colourful, intuitive and endless.
Streamline incident process
Instant real-time logging, management and reporting. Communication to the right people at the right time throughout the life-cycle of an incident.
Management of corrective actions
Corrective actions can be raised, monitored and reported at any stage in the incident management cycle. Actions can be assigned with due dates, reminders/overdue reminders and escalation.
Process integration
Incidents can be linked to risks, compliance obligations, controls and actions to provide a holistic process. Linked records can be viewed, sorted, analysed and reported.