Who uses Risk Wizard ?
Solution snapshot
Our Leisure sector incident management software solution saves time, improves processes, protects private information and keeps operators better informed.
Saves time and enhances safety
Our incident management solution reduces administration time, frees up resources and enhances safety for employees and patrons through better visibility and transparency of incidents.
Improves processes
and communication
Our system is a refreshing replacement for paper based processes. It avoids unnecessary duplication of work, minimises potential points of failure, maximises legibility and clarity of communication.
Protects privacy and increases oversight
Facility operators enjoy greater security and privacy of collected personal information and much better visibility and oversight of accidents, incidents and near-misses across multiple sites.
Why trust Risk Wizard ?
“Real-time advice on Council incidents at an affordable price”
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“Risk Wizard’s real-time advice of major incidents has enabled me to proactively brief the Corporate Management Team, Mayor and Councillors in a timely manner.
The ability to have all council employees enter details into the system for a capped price ensures it is an affordable and ongoing solution for Council.”
Trevor Welsh
Director Operations Infrastructure & Leisure
Maroondah City Council
Leisure sector case study
The City of Maroondah is a municipality of 110,000 population, 5,000 organisations employing 27,000 people.
Requirement
An external audit identified and confirmed the inconsistencies in reporting processes between Leisure facilities.
The audit recommended that Maroondah City Council should consider implementing an online System for recording the OH&S and Risk incidents council wide.
Issues also needed to be reported to effectively monitor the OH&S and Risk issues and their respective corrective actions council wide.
Solution
Our Risk Wizard Leisure sector incident management solution provided all the features, functionality and flexibility recommended by the external audit.
Our solution also provides a user-friendly layout that enables users in the dynamic leisure industry to quickly enter incident details directly into a secure cloud based system.
Benefit
Facility management and Council executive now have instantaneous notification of any incident. Live reports can be created providing visibility of all incidents across the six facilities.
The improved workflow achieved by only entering data once has also resulted in time management efficiencies.
The affordability and flexibility of this product ensures Council has an ongoing solution for managing its OH&S and Risk incident related information.
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“Simplifying incident workflow processes at the touch of a button”
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“Instead of a laborious manual process, incidents are now entered via iPads or desktops then relayed automatically to facility management and signed off within agreed timeframes. Daily summary reports emailed by the system are great while customised reports easily identify accident trends.”
Adam Sledge
Aquahub & Croydon Memorial Pool Operations Manager
Outcomes from our Leisure sector solution
Great solution outcomes for Leisure operators, employees and patrons that improve the incident management process.
Executive updates
Council, executives and management are better informed with the right information at the right time.
Better visibility of incidents
Visibility of incidents across operations is enhanced.
Process efficiencies
From the outset, users experience ongoing process efficiencies resulting in time savings and reduced effort.
Daily incident reports
Management and supervisors are kept up to date through daily Incident summary reports to their email inbox.
Money saved
on internal IT costs
No internal IT costs as system is cloud hosted by Risk Wizard.
Financially sustainable
Ongoing financial sustainability is easily achieved as budgeted system costs are agreed to in advance.
Real-time sharing
Information is shared instantaneously between those recording incidents and those managing incidents.
Transparency of action management
Accountability and responsibility for action is more transparent.
Return on investment
Risk Wizard delivers a great return on investment as it is not only affordable but also excellent value for money.
Features of our Leisure sector system
Risk Wizard's purpose-built system features are perfectly aligned to the incident management needs of leisure operators, their employees and patrons.
Intuitive layout
Intuitive layout and navigation.
Notifications
Real-time automatic notifications.
Updates/backups
Automatic software updates and data backups.
Simple language
Unambiguous and simple terminology.
Reports
Standard template and D.I.Y. reports.
Dashboards
Personalised dashboards updated in ‘real-time’.
Mobility
Mobile device capability.
Secure storage
Secure ‘cloud based’ storage in Australia.
Daily summary
Automatic incident summary report (daily).
Uploads
Image/data file upload.
Flexibility
Flexible ‘off-the-shelf’ product.
Self-manage
Quick setup and easy to self-manage.
Leisurely benefits for energetic operators
Risk Wizard's incident management software returns benefits in saved time, money, effort as well as delivering process improvement and enhancing safety for Leisure operators, employees and patrons.
Log incidents anytime, anyplace, anywhere
Employees or patrons can enter an incident quickly, easily and securely into our cloud based system anytime, anyplace, anywhere from any desktop computer, tablet or mobile phone.
Report
incidents to management
Log incidents
as they happen
Monitor incidents while on duty